2018 Summer Mattern Matters

Hello, my name is Rob Mattern and I am the president of Mattern & Associates, LLC. Welcome to the Summer 2018 edition of Mattern Matters.  Click here to view the complete 2018 Summer Mattern Matters Newsletter.


Editorial

It is that time of year again when the flowers are blooming, the grass is growing and the Mattern 2018 Cost Recovery Survey is once again compiling the industry benchmarks so many firms rely on.  We are pleased with the enthusiasm from this year’s respondents and look forward to delivering customized benchmark results to participating firms come September.  Thank you!  Read more..


How to get your firm’s Information Governance initiative off the ground

Whether it is due to client scrutiny, new regulations (e.g. GDPR), or simply that the firms are finally addressing their backlog of physical and electronic records, Mattern is seeing an uptick in firms proactively tackle the need for an effective Information Governance Program.  Read more...


Is your equipment contract flexible enough?

Law firms are optimizing space.  In today’s market with margins razor thin, the cost of inefficient space, or processes, technology or equipment are simply too high;  therefore, law firms are downsizing office space to find the maximum value point for their real estate needs.  Read more...


8 Points to demand from your off-site records vendor

Here are eight (8) points we suggest you insist upon from your off-site records vendor.  We regularly help law firms negotiate advantageous terms from their off-site records storage vendor. Read more...


Thompson Coburn LLP achieves savings and substantially improved terms across multiple back office service areas

Based in St. Louis, Thompson Coburn is an AmLaw 200 firm with over 380 attorneys in 5 offices.  In 2016, Thompson Coburn engaged Mattern to assist with three different service needs: outsourcing and equipment, off-site records storage, and office supplies.    Read more...


Cost Recovery continues to evolve

Client and attorney pushback are nothing new.  Pressure on rates and clients’ refusal to pay have been – and will continue to be – part of the norm.  Everyday there are multiple opportunities for law firms to execute a successful cost recovery policy.    Read more...

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