Why pay more than you have to for support services? McCarter & English agrees.
McCarter is a firm of over 400 lawyers with offices in Boston, Hartford, Stamford, New York City, Newark, Philadelphia and Wilmington. In continuous business for more than 160 years, they are among the oldest and largest law firms in America.
The firm will reduce its support services costs by 23 percent in the initial year of the new contract and 14 percent in subsequent years without reducing services or switching providers.
Mattern, which handled the support services RFP processes for the firm, applied its three-phase approach Mattern Method® to assess McCarter & English’s costs, utilization of labor, equipment, supplies and services against industry benchmarks and best practices. The firm also implemented Mattern Plan B Cost Recovery™ – patent pending- that allows McCarter & English to pass litigation support project invoices directly through to its clients to recover more of their costs.
Ask yourself if you would rather pay your support services vendors an extra 23% or put that money into the firm’s coffers or the partners’ pockets? It’s not a tough decision, right?
Click here to read more about how McCarter & English’s saved big – and you your firm can, too.