We Help You Make
Well Informed Decisions

Leader in Law Firm Operations Consulting

OUR MISSION

Unbiased Information

Our mission is to equip law firms with unbiased, impartial information and data to help them make well-informed decisions about their middle and back office operations and processes like in-house or outsourced support services and the contracts that govern them.

In 1997, we recognized that law firms needed unbiased expertise to optimize their back-office operations for greater cost-effectiveness and efficiency. This insight sparked the creation of a new industry, and for over two decades, Mattern has been the leader in this field.

Operational Excellence

We help law firms achieve operational excellence through our expertise, decades of experience, and the unique, proprietary Mattern Method®. By delivering unbiased, data-driven insights, we empower firms to optimize their support services, reduce costs, and enhance efficiency. Our proven approach ensures that firms can make well-informed decisions that improve performance, drive profitability, and sustain long-term success.

BUILT ON TRUST AND EXPERTISE

Firms That Trust Us

Law firms continue to trust us with their operations because of our proven track record of delivering measurable results and expert guidance.

ABOUT US FROM LAW FIRMS

Their Words

What Our
Clients Say

"Mattern’s benchmarking and analysis of our outsourcing contract was invaluable. Mattern’s work armed us with the necessary market information to be able to drive a much more competitive renewal and feel comfortable that the negotiations with our current vendor led to a good competitive outcome without needing to take this out to a full competitive bid process."

Orrick

"We were extremely pleased with the entire process Mattern led us through. Mattern’s experience and fundamental knowledge of the marketplace greatly benefited Thompson Coburn, and their degree of professionalism during negotiations has earned our trust for future proceedings. I would recommend Mattern to other firms."

Thompson Coburn LLP

"Mattern’s wealth of expertise in the RFP process proved crucial and having specialists on-board was invaluable to the firm, saving both time and money. We now have an improved relationship with our outsourcing partner and were able to save the firm on costs along the way. Working with Mattern through this process and knowing their experts will be there in the future gives complete peace of mind."

Dickonson Wright PLLC

"Mattern is a consultancy built upon a strong, ethical base with superior processes each and every time. Their consultants give accurate, expert industry insight and data in uniform and defensible ways, and let the firm make their own decision that is in their best interest. At Mattern, the consultants do what they do—and they do it exceedingly well."

Shook Hardy & Bacon

"Mattern provided us with insights and expertise that fundamentally shaped this exceptional outcome for the firm’s offsite storage contact negotiations. We were delighted with the process, the results and the follow-up. I would highly recommend Mattern to any firm."

Chamberlain Hrdlicka Attorneys At Law

"Under the new contract, we will continue working with our trusted service provider while lowering our costs, and have had the benefit of Mattern’s expertise to help us decide to retain our current MFD fleet while maintaining a high level of service with DTI’s personnel."

Hemenway & Barnes LLP

"Because of engaging Mattern for the Phase III, our firm is more pleased with our service contracts, we have also achieved significantly more effective contracts. I consider their team to be an invaluable resource."

Best Best & Krieger

"Our overall experience with Mattern has been very positive but also very productive. The entire team has gone above and beyond to ensure that every aspect of service that was contracted for was provided in the most professional manner. Additionally, we requestedadditional services as our project evolved into more than originally anticipated. The Mattern Team has been a wealth of knowledge and resources. Both our COO, and I feel like this entire transition would never have happened in the way it has had we not engaged Mattern & Associates. This has been a very rewarding working experience for me as it is not often that a vendor or service provider will go above & beyond to make the client feel like “we got this.”"

Schulte Roth & Zabel