Administrative support services are broken, and the shift to hybrid operations has critically impacted this already troubled model—but what is the way forward?
Firms need a plan from assessment through change management to re-tool, re-think, restructure and realign administrative support. As the leader in law firm operations consulting, Mattern has prepared this industry white paper to help guide law firms through the challenge of transforming their administrative services support to optimize the business needs of law firms in a new, hybrid world.
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*Complimentary access is provided to verifiable law firm entities