Is your firm recovering costs or writing them off for your in-house litigation support/eDiscovery services?
As demand growth remains flat, it’s in the firm’s best interest to explore strategic ways to recover costs. Yet, many firms who manage their litigation support/e-discovery services in-house are finding it difficult to recover these costs effectively. This was a recurring theme exposed in the distribution of the 2016 Mattern & Associates Cost Recovery Survey.
These potentially billable items were either never charged to a client/matter number or just charged to overhead. Why is there such a hesitancy to charge for these internally generated soft costs? Are there firms successfully recovering these costs?
In this webinar Stephen Cole, Director of Client Technology & Strategy, explored:
“Maximizing Cost Recovery for In-House Litigation Support/eDiscovery.”
Stephen has a successful track record with over twenty years of expertise in consulting for large law firms, extending from Litigation Support, Records & Information Management, Document Processing, Imaging, Cost Recovery to BPO and end-to-end eDiscovery services. Stephen is a frequent speaker at key industry events across the country including the ALA Annual Conference and Expo, COO CFO Forum, ILTA and ARMA chapters.
In this webinar, Stephen addressed the current state of recovery for in-house litigation support/eDiscovery services, why the write-offs happen, how to prevent them, and most importantly, how firms can position these services properly in order to maximize recovery of these costs and reduce the drain on overhead.
If you missed this webinar, you can now watch the recording: