By Rob Mattern
In the past year, law firms have focused more than ever before on substantial cost-cutting initiatives, with every element of the business scrutinized. Many decisions, however, were made based soley on cost, with other factors being ignored.
What does a firm do when that isn’t enough – after requests for proposals (RFPs), short lists, vendor switches and tough contract negotiations still have not had a big enough impact on the bottom line? This is when a firm needs to unveil “The Strategy” – a fundamental, 180-degree shift in how the organization approaches, structures and manages its support services operations.
Click Here to read the entire article published in the May/June issue of Legal Management Magazine.