Fall 2017 Edition of Mattern Matters


Welcome to the Fall 2017 edition of Mattern Matters. My name is Rob Mattern and I am the President of Mattern &
Associates, LLC.

Happy 20th Anniversary

It is with both awe and astonishment that we celebrated our 20th anniversary this September. I say awe when I think of all the great clients and teammates we have had the pleasure of working with in our history. I say astonishment because it has been an astonishingly quick 20 years! When I think back to everyone, both clients and teammates, who took a chance with Mattern in the early years, I am humbled.

Thank you.

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The Ugly Truth: Are Law Firms Hoarders?

By Ben Schmidt, Consultant
Let’s face it. Law firms are the business world’s version of people featured on the television show “Hoarders.” Most firms have many thousands of cubic feet of records stored off-site and on-site. Plans to reduce them get long and earnest efforts, but following through gives everyone nightmares so it doesn’t get done. So, rather than reducing it, stored records pile higher and higher each year.

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Seven Ways to Screw Up Your Request for Proposal (RFP) Process

Or, how to guarantee your firm a lousy deal and a failed engagement

by Rob Mattern, President
Twenty years of experience in the back and middle office consulting business, a span that covers more than 450 engagements, gives me perspective on what works when firms seek to improve their operations and reduce costs through outsourcing – and what doesn’t.

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Does Font Choice Really Impact Toner Usage?

by Jeff Myers, Consultant
Back in 2014, a 14-year-old student caused a stir by suggesting the United States government could save millions every year on printer ink if it switched to the Garamond font instead of the default, Times Roman. Although his report was for a school project, the story, “Change Font, Save Millions,” was picked up by media outlets across the globe.

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