Fall 2019 Mattern Matters

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Hello, I’m Rob Mattern, President at Mattern. Welcome to the Fall 2019 edition of Mattern Matters.

We are thrilled to continue our “Meet the Consultant” series. In this edition we invite you to learn more about Consultant, Nathan Curtis. Nathan brings over 20 years of experience working with law firms in the U.S. and overseas in developing industry-first solutions across Information Governance, Litigation Support, Digital Imaging, and traditional Office Services. 

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Meet the Consultant: Nathan Curtis

Q:  What do clients like best about working with you?

A:  Attention to detail and results.  I’m also able to bring depth to a discussion surrounding why service providers operate in a certain fashion or suggest best practices that service providers may have overlooked given my lengthy experience in this industry.

Q:  What is unique and valuable about your expertise?

A:  For over 20 years I lived in the shoes of the service providers with whom I now negotiate. This provides me with unparalleled insight into the challenges service providers face behind the scenes to push certain terms and conditions through their Legal Department as well as pricing concession approvals with their leadership.


Litigation Support, e-Discovery and the Recovery of Costs

Discoverable data volumes have grown exponentially and continue to doso at break-neck speed--industry forecasts predict electronically stored information (ESI) will see a 5-fold growth in the short amount of time between now and 2020 alone. This is, of course, the driving factor as to why enterprises across verticals are spending more on e-Discovery:  an aggregated view of publicly available data projects values the industry currently at $10.1 billion and tracks the trend to nearly double in the next three years to almost $19 billion.


What is the State of Your Records?

Risk and regulatory and compliance needs rank among the top concerns of Chief Legal Officers—and so to, of law firms. Law firms possess vast stores of electronic and hard copy client information, going back years, sitting in vaults with various vendors all over the country or on electronic records management systems (RMS) and document management systems (DMS). 


8 Points to Demand from Your Offsite Records Vendor

We regularly help law firms negotiate advantageous terms from their offsite records storage vendor.

Not surprisingly, many contracts are worded to benefit the vendor, and law firms simply don’t have the records storage industry expertise to know there’s opportunity in revising some of those terms.


Chamberlain Achieves 0$ Dollar Permanent Withdrawal Fee and 40% Savings with New Offsite Records Vendor

Headquartered in Houston, Chamberlain Hrdlicka, is a highly-regarded law firm with over 135 attorneys with offices in Atlanta, San Antonio and Philadelphia.

Sherry Laughery has been Chamberlain Hrdlicka’s Director of Client Intake and Records for over two decades. During that time, the firm had essentially remained with one major provider for its offsite records storage while other factors changed: the firm grew, opened new office locations and the vendor changed hands more than once. 

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Offsite Records Destruction Projects

Is your firm considering taking on a large destruction project for your offsite storage? If so, here are vital questions you need to ask yourself before taking the next step. 

Do you:

  • Have the time to project manage this undertaking?
  • Know a realistic percentage of records that are eligible for destruction
  • Understand the costs involved and potential ROI?

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