Whether it is due to client scrutiny, new regulations (e.g., GDPR), or simply that firms are finally addressing their backlog of physical and electronic records, Mattern is seeing an uptick in firms proactively tackle the need for an effective Information Governance Program. However, there are many items that need to be considered to get such a program in place.
Is 40% percent of something better than 0% of nothing? In regard to cost recovery, most people would say “yes” — as long as the cost to recover that 40% is less than the amount recovered.
For copies, prints and scans, if your firm’s recovery percentages are within industry standards/benchmarks, actual costs are in-line and the recovery rates your firm uses are acceptable,
Recently, we wrote about how firms can optimize their middle office oustourcing, illustrating key questions so firms can determine whether they are leaving a substantial amount of savings on the table.
How can you be sure your firm is getting a market-leading deal? What are the optimal terms and conditions for your situation?
Where does your firm fall on the spectrum of possible support models for eDiscovery? Did you choose to bring it all in-house with a robust technology solution that feeds the needs of your large attorney roster? Did you choose a full Managed Service that would eliminate the technology overhead and support headache? Or did you select a hybrid solution that possibly includes outsourcing your technology infrastructure while still maintaining control over the information and platform elements?
If you are thinking of outsourcing some of your firm’s middle office functions or you have already, chances are you are leaving a substantial amount of savings on the table.
What is your baseline for saving and costs? Is it the current cost of providing these services versus the cost that the service provider is charging?