Opportunity: This AmLaw 100 firm based in Kansas City, Missouri has a nationwide practice with over 475 attorneys across all offices. In 2016, the firm sought the expertise of Mattern & Associates to assist with its traditional outsourcing needs. While the firm was satisfied with their current provider, they sought to improve terms and reduce costs.
By Robert C. Mattern
With 70% of law firms outsourcing a portion of their back office and 45% considering outsourcing some middle office functions, it is clear that outsourcing is on the rise for law firms. This is because, when executed correctly, it can be an excellent management tool to increase service levels,
CHADDS FORD, PA – March 22nd, 2017 – Legal support services consulting firm Mattern & Associates, LLC announces company president Rob Mattern will be leading two speaking sessions at the International Facility Management Association (IFMA) Facility Fusion April 4th – 6th at Caesar’s Palace, Las Vegas. Rob will present “Your Back Office Can Be Your Front Line,” detailing how law firms tackle traditional areas of outsourcing and make them more cost-effective and efficient on April 5th at 3:15 PM;
While Document Processing (Word Processing) has long been an outsourcing option for law firms, Mattern & Associates has seen an increased interest in the platform. Law firms continue to strive for efficiency, and the quest to do more with less is driving firms to address their back and middle office operations. If done correctly, outsourcing allows firms access to a proficient staff,
On June 15th, Director of Client Technology Stephen Cole and I conducted a webinar titled “Middle Office Outsourcing: Is It Right for Your Firm?“ Attendees ranged from large firms (1,900+ Attorneys) to firms smaller than 44 Attorneys.
We were pleased to receive a range of great and pertinent questions as well as numerous follow-ups after the webinar,