Chadds Ford, PA – July 29, 2019 – Legal support services consulting firm Mattern LLC announces the launch of a first-of-kind industry survey measuring comprehensive cost recovery practices across areas of litigation support and e-Discovery--including data hosting, load file creation, OCR and project management hourly rates--across the legal marketplace. Survey participants will receive highly detailed, customized reports that benchmark their firm’s practices against firms of similar size and geographic presence. Highly anticipated, the 2019 e-Discovery and Litigation Support Survey is open to participation through September 15th. Learn more here.
Discoverable data volumes have grown exponentially; industry forecasts predict electronically stored information (ESI) will see 50-fold growth between now and 2020. The explosive growth of mobile data further complicates the scope of this challenge for e-Discovery services and, on top of this, many firms fail to dispose of the data at the matter closing and costs continue to accumulate year over year.
The law firm business model of processing, hosting and storing this avalanche of client data, however, has not evolved as quickly. Firms are struggling with a legacy practice of writing off litigation support/e-Discovery and related costs, but have been equally challenged to identify and implement recovery models or managed services models that are both acceptable to the firm and to their clients.
“While improving the recovery of costs is a growing opportunity for litigation support and e-Discovery, practices, pricing and terms vary widely,” comments Rob Mattern, President of Mattern. “Through our proven methodology, we have compiled the industry’s most trusted information regarding cost recovery practices. This positions us to properly and accurately quantify a true pain point that is being felt across firms of all sizes.”
Since 2004, Mattern has produced the industry-standard benchmarking of cost recovery practices in the highly regarded Mattern Cost Recovery Survey. In 2018, the Survey evidenced aggressive trends in modern areas of recovery which included litigation support/e-Discovery costs such as data processing, hosting, coding, and more. 2019 marks the year e-Discovery and Litigation Support cost recovery practices will be comprehensively assessed industry-wide as a standalone report.
The 2019 e-Discovery and Litigation Support Survey is open to participation through September 15th. Only survey participants will receive the highly detailed, customized reports that benchmark their firm’s practices agains firms of similar size and geographic presence. Participate here.
About MatternMattern is the leader in the legal middle and back office support services consulting and cost recovery solutions. We provide law firms with unbiased strategies for measurably improving the efficiency and cost-effectiveness of their in-house and outsourced back and middle office services. For more information on Mattern, visit www.matternassoc.com, check out their blog, connect on LinkedIn and follow them on Twitter @MatternOfFact. The company is based in Chadds Ford, Pennsylvania.