Glen Mills, PA – April 14, 2010 – Legal support services consulting firm Mattern & Associates, LLC announced today that it has successfully conducted and completed a facilities management evaluation and outsourcing RFP project for global law firm Squire, Sanders & Dempsey L.L.P. As a result of Mattern’s work, Squire Sanders consolidated its outsourced support services vendors from three to one, resulting in an overall expense reduction while acquiring a uniform integrated and state-of-the-art technology platform. As part of the engagement Mattern also benchmarked the firm’s cost recovery and output management strategy.
Squire Sanders Chief Administrative Officer William Kwiatkowski was pleased with the process and Mattern’s expertise in the field. He commented, “An evaluation of an organization’s facilities management systems and processes can be a detailed and complicated process. However, Mattern & Associates provided the expertise we required for a successful open RFP process. As a result, we have consolidated our support services under a single vendor with favorable pricing and new equipment. Mattern managed and guided the firm through the various process steps resulting in a superior outcome.”
Mattern & Associates President and Founder Rob Mattern noted, “The Squire Sanders project is a representative example of the results that well-informed, unbiased support services consulting can accomplish for law firms. We look forward to continuing our work with Squire Sanders on future projects.”
About Mattern & Associates
Founded in 1997, Mattern & Associates is an unbiased, vendor-neutral consulting company which assists law firms and corporations in devising strategies that increase value and profitability in the support services area. Mattern’s experts are highly skilled in advising clients on how to reduce costs and improve efficiency in areas such as mail, reprographics, fax, office supplies, and printers. Additional areas of consulting expertise include digital workflow, off-site records storage and cost recovery. The company is based in Glen Mills, Pennsylvania.