Mattern & Associates’ Rob Mattern Selected to Speak at ALA Finance – Chicago

Mattern to deliver “Strategies to Reduce Back and Middle Office Expenses”

CHADDS FORD, PA – September 25, 2017 – Legal support services consulting firm, Mattern & Associates, LLC, announces company president, Rob Mattern, has been selected to speak at the Association of Legal Administrators (ALA)’s Finance and Law Practice Management Conference for Legal Professionals, October 5th-7th at Palmer House Hilton, Chicago. Rob will present “Strategies to Reduce Back and Middle Office Expenses,” on October 6th at 8:30 am, providing a detailed assessment of best practices that help cost recovery, reduce expenses and improve effectiveness.

ALA’s Finance and Law Practice Management Conference for Legal Professionals will focus on the legal industry’s profitability challenges. As margins continue to shrink, improving efficiencies, workflow and costs for firms’ back and middle office functions is a vital strategy.

On Friday, October 6th, Rob will lead “Strategies to Reduce Back and Middle Office Expenses” at 8:30 am in the Wilson room, discussing:

  • A detailed assessment of best practices and management tactics to help reduce expenses in middle and back office.
  • How recovery of costs is a key factor and the one area where most firms have a tendency to leave money on the table.
  • Useful benchmarks from Mattern & Associates 2016 Cost Recovery Survey highlighting the area’s in which firms are outsourcing.

Rob states, “We consistently witness the need for firms to reexamine their back and middle office services to reduce costs and deliver higher-level service, but many firms are unsure how to approach this strategy. We’re pleased to share key insights to assist firms in enforcing their back and middle office services with the right tactics to meet these goals. We look forward to a productive discussion.”

To read more about Rob’s session at ALA’s Finance and Law Practice Management Conference, click here and search the page for “FM20: Strategies to Reduce Back and Middle Office Expenses”.

About Rob Mattern

Rob Mattern is President and Founder of Mattern & Associates, LLC. Mattern & Associates assists law firms in developing an unbiased strategic direction for their business processes while improving both the cost-effectiveness and the recovery of expenses for these services. Rob publishes widely including recently in the Wall Street Journal, American Lawyer, Law Technology News and Legal Management magazine, is an editorial board member of Law Journal Newsletters Accounting & Financial Planning for Law Firms, and is a frequent speaker at key industry events across the country including the Thompson Reuter’s Law Firm Leaders Forum and COO CFO Forum, ARMA International, ALA Financial Management and ALA Annual Conference and Expo, and PwC Law Firm Services Global Forum in New York City.

About Mattern & Associates

Mattern & Associates is the leader in legal business process consulting and cost recovery solutions. We provide law firms and legal departments with unbiased strategies for measurably improving the efficiency and cost-effectiveness of in-house and outsourced back and middle office services. For more information on Mattern & Associates, visit, check out their blog, connect on LinkedIn and follow them on Twitter @MatternOfFact. The company is based in Chadds Ford, Pennsylvania.


Patricia Ann Nagy
Proxy Public Relations LLC
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