Mattern Launches “2021 Cost Recovery and Hybrid Law Firm Operations Survey”

As the leader in cost recovery practices, Mattern will measure the impact of remote work on cost recovery strategies, including rising cybersecurity costs

Chadds Ford, PA – August 3, 2021 – Leading law firm operations consultancy, Mattern, announces the company has launched “2021 Cost Recovery and Hybrid Law Firm Operations Survey.” As the undisputed leader in cost recovery strategies, Mattern’s expertise is invaluable in gathering the market data to help firms understand how remote working and a majority hybrid operation will affect cost recovery strategies, including cybersecurity costs.  Participation in the Survey is open through August 15th. Click here to request Survey.

When the pandemic sent law firm professionals into home offices creating a new operational model, cost recovery from home and increased cybersecurity requirements were not top of mind.  However, as the majority of firms announce hybrid models of in-office and at-home operations, it is clear that the home office operation will have an ongoing impact on firms’ overall costs. At the same time, cybersecurity spend is expected to triple by 2023, an untenable growth rate for most firms to continue absorption of the costs.

It’s time to put cost recovery and rising cybersecurity costs top of mind and gather the data that will inform a new best practice for law firms.  For two decades, Mattern has produced the most valuable data of cost recovery practices to help firms benchmark and create a strategy that maximizes recoveries.

The 2021 Cost Recovery and Hybrid Law Firm Operations Survey is a brief, 5-minute survey of 7 questions focusing on firms’ go-forward strategies for cost recovery and cybersecurity costs. The Survey will investigate both soft cost and hard cost recoveries and will include questions such as where firms intend or don’t intend to recover costs (i.e. home output versus in-office output) or whether firms will let go of this significant revenue stream. Only participants will receive the full results.

“We are proud to consistently provide the thought leadership that our law firm partners and the industry needs,” comments Rob Mattern, President of Mattern, and to have been the leader on cost recovery strategies for the legal market for over two decades.  As law firm operations change, Mattern’s expertise provides the insights to make great decisions.  We look forward to providing those valuable insights here for our law firm partners.”

To participate in the 2021 Cost Recovery and Hybrid Law Firm Operations Survey, click here.

About Mattern

Mattern is the leader in law firm operations consulting and cost recovery solutions. In over 20 years of proven success, we have serviced nearly half of the Am Law 100, 70 of the Am Law 200 ranked firms, and provided unbiased strategies for measurably improving the efficiency and cost-effectiveness of their in-house and outsourced back and middle office services in over 500 engagements.  For more information on Mattern, visit, check out their blog, connect on LinkedIn and follow them on Twitter @MatternOfFact. The company is based in Chadds Ford, Pennsylvania.


Patricia Ann Nagy
Proxy Public Relations LLC
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