Administrative Support has been in crisis for some time: firms are expecting to lose 58% of their traditional legal secretarial pool in the next five years due to retirement and attrition and there is an insufficient talent pipeline to fill these open positions.
How can firms best visualize change for the future?
This is where most firms run into another stubborn issue: most firms simply don’t know what their support teams are doing and with this lack of data, are unable to build a strategic support network for the future.
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