Outsourcing Part 2: Open RFP Process to get the Best Outsourcing Deal

by Ben Schmidt

To secure the best terms and pricing while getting the best services possible, generate a competitive open Request for Proposal (RFP) process.

A buyer’s market

“Competition is always a good thing. It forces us to do our best. A monopoly renders people complacent and satisfied with mediocrity.” Nancy Pearcey

When it comes to outsourcing, your provider essentially has a monopoly on the services they’re providing. A competitive environment would be two mailroom providers trying to outperform each other on a daily basis. That isn’t usually the case.

Kill complacency

The attitude created by a monopoly extends to all aspects of the relationship: contract terms, financial incentives, costs, and services. It can breed a level of complacency that needs to be shaken up from time to time. To truly have your provider give you their absolute best, a little healthy competition is good for everyone.

Through a competitive process, you can see what everyone is offering and ensure you get the best all-around deal for yourself.

If you decide to re-up with your current provider without engaging in a competitive process, well, you can’t ensure you’re getting their best.

That’s simply doing yourself a disservice.

To view the entire series on outsourcing, check out the rest of the posts:

“Outsourcing Part 1: When Re-evaluating Your Outsourcing Contract, Drive the Hard Changes.”

“Outsourcing Part 3: Educate Yourself Before Renewing Your Outsourcing Contract”

“Outsourcing Part 4: I’m Happy with my Service Provider but Can I Do Better?”