Outsourcing: What Makes the Difference Between Success or Failure?

Does the structure of your outsourcing contract determine the difference between the success or the failure of your engagement?  In a word, yes.

We recently helped a West Coast, AmLaw 100 firm accomplished this for an increased savings of 90%.

In a unique approach to the firm’s RFP for back and middle office outsourcing, we recommended splitting the labor and the equipment pieces of the project in order to maximize the savings on the project.

By creating a separate RFP for the MFDs, and choosing a vendor other than the outsourcing vendor, the firm was able to save 67% on the MFDs, increasing their total savings percentage to 20% or more than $1.5 million dollars a year. Click here to read the full case study or click on the image below.