Privacy Policy

Effective Date: October 18, 2024

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Mattern Associates (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, visitors, and users (“you”) who access our website (www.matternassoc.com) and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our website, you agree to the practices described in this Privacy Policy. Please read it carefully.

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1. Information We Collect

We collect both personal and non-personal information from you when you visit our website or engage with our services. The types of information we collect may include:

 

1.1. Personal Information
Personal information is data that can be used to identify or contact you. We collect personal information when you voluntarily provide it to us, such as when you:
- Fill out forms on our website (e.g., contact forms or newsletter sign-ups).
- Request information about our services.
- Communicate with us by phone, email, or other means.

 

Personal information we collect may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Mailing address
- Any other information you provide voluntarily

 

1.2. Non-Personal Information
We also collect non-personal information automatically when you visit our website. This information may include:
- Your IP address
- Browser type and version
- Operating system
- Device type
- Pages you visit on our website
- Time and date of your visit
- Referring URLs
- Search queries on our website

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We use cookies, web beacons, and similar tracking technologies to collect this information.

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2. How We Use Your Information

We may use your information for various purposes, including:
- To provide, operate, and maintain our website and services.
- To improve our website’s functionality and user experience.
- To respond to your inquiries, requests, and questions.
- To send you marketing and promotional materials (only if you have opted in).
- To analyze usage patterns and trends on our website.
- To comply with legal obligations and protect our legal rights.
- To enforce our Terms and Conditions.

 

3. Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

 

3.1. Service Providers
We may share your information with third-party service providers who help us operate our website, provide our services, or assist with our business activities. These service providers are obligated to protect your information and only use it as necessary to perform services for us.

 

3.2. Legal Requirements
We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders, or to protect the rights, property, or safety of Mattern Associates, our clients, or others.

 

3.3. Business Transfers
In the event of a merger, acquisition, reorganization, or sale of some or all of our assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

 

4. Data Security

We take the security of your personal information seriously and implement reasonable technical, administrative, and physical safeguards to protect it from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information and enhance your experience on our website. Cookies are small text files stored on your device that help us understand your preferences, track your interactions with our website, and improve our content.

You can control cookies through your browser settings and choose to accept, reject, or delete cookies. However, if you disable cookies, some features of our website may not function properly.

 

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Mattern Associates. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete information.
- Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: The right to opt-out of receiving marketing or promotional communications from us. You can do this by following the unsubscribe instructions in our emails or by contacting us directly.
- Data Portability: The right to request that we transfer your personal information to another organization or to you, where technically feasible.

To exercise any of these rights, please contact us using the contact information provided below.

 

8. International Users

Mattern Associates is based in the United States, and the information we collect is governed by U.S. law. If you are accessing our website from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers are located. By using our website, you consent to such transfers.

 

9. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any updates to our website and indicate the date of the latest revision at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

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Mattern Associates  
Website: www.matternassoc.com  
Email: info@matternassoc.com  
Phone: 610-459-7750  
Address:

223 Wilmington West Chester Pike
Suite #104
Chadds Ford, PA 19317 USA