When was the last time you reviewed your contract with your equipment and/or outsourcing provider? Have you conducted an audit to verify that you are being charged correctly? Have the standards of performance been updated as your requirements have changed? Take some time and make sure your contract reflects the equipment, services and supplies being provided by your vendor. When conducting these types of audits, Mattern has found:
- Incorrect invoice prices
- Service levels that are no longer required and/or being met – for example hourly mail sweeps, or delivery of hardcopy incoming facsimiles
- The equipment listed on the invoice did not match the equipment actually being utilized
If you don’t have the time or resources, the professionals at Mattern & Associates can assist you with the review of your contracts. Please feel free to call us at (610) 459-7750.