Rob Mattern Establishes “The New Rules of Engagement” at the 12th Annual Hildebrandt Institute COO CFO Forum in New York City 10/21/13

NEW YORK CITY – October 21, 2013 – Legal support services consulting firm Mattern & Associates, LLC ( announces its president, Rob Mattern, will present, “Establishing the New Rules of Engagement” at the 12th Annual Hildebrandt COO CFO Forum in New York City on October 25th at 8am. This breakfast workshop will deliver clear strategies on how law firms can drive value now and best position themselves for the next decade through optimizing their back office structures both financially and operationally.

One of the industry’s most important forums for the law firm C-suite, the two-day COO CFO Forum begins Thursday, October 24th at the Westin Hotel Times Square. Designed for high level collaboration between law firm leaders, this year’s program topics range from cost-cutting strategies to law firm growth investment and will cover pricing strategies, talent management, and work process transformation.

President of Mattern & Associates, LLC, Rob Mattern, leads the Forum’s Friday agenda with a breakfast workshop discussion. When it comes to overhead cost management, law firm leaders halved their efforts in 2013 in comparison to the 2012 survey results while it is clear that firms still face very concrete perils of both this internal drag and concomitant slack in overhead cost management. Mattern outlines how to perform best in these areas and establish ‘new rules of engagement,’ delineating how to specifically:

• Drive more value from your vendors
• Uncover efficiencies in your back office operations
• The impact of cost recovery strategies
• What key values and outcomes to consider in your outsourcing decisions
• What to look for in a consultancy

Rob Mattern remarks, “We are honored to participate over the years in the Hildebrandt Institute’s COO CFO Forum as well as to lead the Friday morning workshop, delivering a high level discussion for the law firm stakeholders in attendance that focuses on optimizing back office operations. We think the time is ripe with opportunities in the new legal market to exceed challenges and create true difference and value in the delivery of legal services—and that difference and value brings the importance of the back office to the front.”

About Mattern & Associates

Mattern & Associates assists law firms in developing an unbiased strategic direction for their business processes while improving both the cost-effectiveness and the recovery of expenses for these services. For more information on Mattern & Associates, visit, check out their blog,, or follow them on Twitter @MatternOfFact. The company is based in Glen Mills, Pennsylvania.

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