March Coffee Break: “How to Successfully Restructure Administrative Support Services”
How to Right-Size Law Firm Expenses for Hybrid Operations
Thought Leadership Event: “The Post-Pandemic Law Firm: Frameworks for Success”
Mattern Joined BigHand for: “The Future of Administrative Support and How to Get There”
ARMA Northeast Ohio Chapter “The New Holistic Approach to Records Management”
ALA Capital Chapter: “Changing Models to Optimize Administrative Support for a Hybrid Workforce”
“Administrative Services: How to Measure Your Way to the Right Model”: Coffee Break
“How to Get Out of the Hotel California of Off-site Records and Outsourcing Contracts”: Coffee Break
“Structuring your Outsourcing Engagement to bring Significant Improvement to your Firm”: Coffee Break
“What to Do When Disaster Strikes Your Off-Site Records Holdings”: Coffee Break
Do You Know What Savings are Hidden in Your Legal Research Contracts?: Coffee Break
Knowing When to Change Outsourcing Service Providers: Coffee Break