Outsourcing is on the rise – that is because, when done right, outsourcing achieves its strategic objectives: increase expertise while lowering cost and mitigating risk.
But with success comes a crowded market--and there are many competing providers vying for your firm’s outsourcing business.
In the past three iterations of its Law Firms in Transition Survey (2016-2019), Altman Weil has found that just under 50% of firms reporting their outsourcing engagements as successful – except for 2016 when under 40% of firms reported their outsourcing engagements as successful.
Who can you trust when going to market for an outsourcing partner? The service provider who has the most to gain by winning your future business?
Mattern is on the law firm side. You can be assured that the projects we put in place for your firm are successful and that you will be paying a fair price for the contracted services.
Let Mattern help your firm determine whether you should outsource, and if you do, how we can improve your firm's outsourcing services, pricing & terms. Start here.
We assist firms in finding the best strategy, the best partner, and negotiate market-leading, best-of-breed agreements for our clients. Only Mattern provides unbiased, industry-wide data and expertise that helps drive the right decisions--even if it means not outsourcing at all.
Our contracts succeed because our business model is set up for your firm’s comprehensive and long-term success, not just short-term cost savings.
This is why leading law firms trust Mattern and that is why their outsourcing engagements are successful.
In our 20 years of experience and 450 outsourcing engagements, we have achieved a 100% success rate of achieving the benchmarked savings and never had an outsourcing engagement cancel prematurely. Our engagements on average deliver savings of 50% more than our clients are able to get on their own.
"Mattern is a consultancy built upon a strong, ethical base with superior processes each and every time. Their consultants give accurate, expert industry insight and data in uniform and defensible ways, and let the firm make their own decision that is in their best interest. At Mattern, the consultants do what they do—and they do it exceedingly well.”
Selected Outsourcing Vendor
“We are delighted to have been selected again as Shook, Hardy and Bacon’s provider for mail, document and litigation support services. Working with Mattern helped streamline and focus the process, and, throughout, it was evident they had our joint client’s best interests at heart. In short, it was a great win-win-win for us all.”
"Mattern’s benchmarking and analysis of our outsourcing contract was invaluable. Mattern’s work armed us with the necessary market information to be able to drive a much more competitive renewal and feel comfortable that the negotiations with our current vendor led to a good competitive outcome without needing to take this out to a full competitive bid process."
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