The 2018 Mattern Cost Recovery Survey Results

The 2018 Mattern Cost Recovery Survey Results 2023-03-08T21:00:09+00:00

Is 2018 the year that will mark the stabilization of client pushback?  Which firms are benefitting the most from their cost recovery strategy, and why?  Which strategies are delivering the highest net realization across firm size and geography?  Request the Overview of the 2018 Mattern Cost Recovery Survey to find out.

Legal cost recovery functions play a vital role for most law firms as they continue to have significant financial impact to the bottom line.

The Mattern Legal Cost Recovery Survey is an indispensable planning and budgeting tool for law firms. The resulting web-based publication includes benchmarks for more than a dozen back and middle office support service areas from contributors all across the country and all sizes.

Every 2 years, participants in the Mattern Cost Recovery Survey receive highly customized results benchmarking their firm’s cost recovery performance to that of their peers in these areas and more: 

  • Reprographics – b&w and color
  • Prints – b&w and color
  • Scanning
  • Legal research
  • Overnight deliveries
  • Offsite and onsite litigation support
  • Document processing
  • e-Discovery and hosting

The full survey, which includes the individual tables for black and white copies, prints, scans, litigation support, and more—broken down by firm size and geographic region—is provided exclusively to the survey participants.

In addition to online access to the overview, high-level results are shared with the community via speaking engagements, published articles, and conversations with our consultants.

Have questions or need help?

Contact us if you need help finding what you’re looking for, have a specific question, or want to schedule a consultation with our firm.

The end of pushback?  Request your copy of the Overview and find out for yourself.

Cost recovery has become increasingly difficult in the last half decade. Clients have begun to compare the rates they are being charged by various firms they work with.

Additionally, law firms are under increasing pressure to be seen less as a cost center and more as a value-add component to the corporate structure. This translates into, among other things, a demand for greater accountability and more accurate and predictable budgeting and forecasting.

Mattern’s legal cost recovery survey enables cost recovery comparisons, accountability, forecasting, budgeting, and predictability. It has become an industry resource for tracking the cost recovery practices of law firms across every size and geography. It is referred to as "the most comprehensive snapshot of cost recovery trends and practices available in the legal field."

Click here to request an overview of the results!

Click here to access the survey!