Legal Business Process Consulting
Unbiased Support Services Analysts & Cost Recovery Experts
Mattern & Associates is the leader in legal business process consulting and cost recovery solutions. We provide law firms with unbiased strategies for measurably improving the efficiency and cost effectiveness of in-house and outsourced back and middle office services.
Since 1997, we have developed, implemented and managed over 450 projects resulting in the most competitive and flexible legal contracts in the industry.
We call our approach the Mattern Method®. Our clients call it “smart”.
News & Events
- Cost Recovery in 2018: An Evolving Internal and External Strategy
by Rob Mattern The 2018 State of the Legal Market Report notes a slight uptick i...
- Webinar Opportunity: Should Your Firm Say “Yes” to Cost Recovery in 2018?
In this Law Journal Newsletters article, we predict that the greatest obstacle t...
- Did you know that the percentage of clients that actually paid for soft cost recoveries from 2004 to 2016 only declined by 4%?
Is 40% percent of something better than 0% of nothing? In regard to cost recover...
- Can Managed Services Help Your Firm’s Revenue Stream?
By Stephen Cole Firms are increasingly making the move to a managed services env...
- Getting to Zero – How to Manage Paper Records
by Rob Mattern Published February 2015 Of all the areas that Mattern works with...
- Six Business Strategies for C-Level Executives
By Rob Mattern Published April 2014 in Legal Management Magazine As law firms en...