The Mattern Method®
Mattern delivers services using a proprietary, detailed and data-driven methodology designed to identify business process improvement (BPI), cost reduction, and expense recovery opportunities for law firms of every size, specialty, and location. Our 3-phase approach includes a thorough examination of your current data, proactive implementation of the recommendations, and ongoing reviews and updates. Learn more about the proven success of the Mattern Method.
Areas of Expertise
We are subject matter experts that expertly assess your legal back and middle office support service area staffing, operational processes, procedures, tools and technologies, and vendor contract terms and conditions. We blend industry best practices, proprietary benchmarks, and firm-specific goals to attain the most desirable outcome concerning office support functions. Finally, we leverage our industry presence and negotiation strategies to provide firms like yours with the most competitive pricing and terms in the marketplace when it comes to legal middle and back-office outsourcing.
Areas of Focus
“We’ve had nothing but amazing success with Mattern, not only are they great subject matter experts a true wealth of knowledge, they are easy to work with, readily available, respond timely and provide out of the box solutions resulting in best value for their clients. I would highly recommend them.
- California-based law firm on Outsourcing Request For Proposal (RFP)
Because of engaging Mattern & Associates for the Phase III, our firm is more pleased with our service contracts, we have also achieved significantly more effective contracts. I consider their team to be an invaluable resource.
- Maria Casas, Operations Manager, Best, Best & Krieger
Every firm needs someone that has the expertise and ability to drill down into levels that most people don’t even think about. Mattern & Associates provided us with benchmarks that weren’t available to us. It’s hard work that requires enormous amounts of background analysis-and Mattern & Associates is very good at the analysis.
- Director of Firmwide Vendor Relations, multi-national firm
If you are interested in having Mattern & Associates assess your support services and document management areas, would like to receive additional information or have a conversation with one of our consultants, the next step is to schedule a call to discuss your particular needs.