Firms spend a tremendous amount of time, money, and effort negotiating the contracts that build the foundation of efficiency in their back and middle offices. Implementation of the agreement, however, is a new hurdle—and some firms may even fear switching providers because of this.
Who can firms trust to ensure the value of their contract is implemented and maintained over time?
Firms trust Mattern’s contract expertise, diligence and unbiased approach to ensure the value of their contracts are realized. We manage over $50 million in back and middle office contracts and know how to ensure service providers adhere to service levels and contractual terms.
We use change management to overcome internal resistance and continue to monitor contractual obligations post implementation as your experienced liaison.
It is the best of both worlds—and more than pays for itself through vendor reimbursement and the discovery of billing errors.
Just a few benefits of this program are:
“Because of engaging Mattern for the Contract Compliance, our firm is more pleased with our service contracts, we have also achieved significantly more effective contracts. At the end of the day, it’s good practice to ensure contractual terms are met—and the consultants at Mattern are really good at that. I consider their team to be an invaluable resource.”
- Maria D’Aquila , Best, Best and Krieger
Some primary components of this program are:
On-Going Monitor and Maintenance
Off-site Records Storage