How are firms handling the decision to outsource business processes and the back office?

Mattern & Associates is proud to be a sponsor of the second annual PwC Law Firm Services Global Forum to be held in New York City this June 4th through 5th at the PwC building on Madison and 42nd Street.  This year, the event will bring together law firm executives and partners from across the US and the globe to share points-of-view and provide strategic approaches to the business of law.

Amongst the many deep dives into important trends that will be held, I will be presenting on Tuesday, June 4th at 11am on this topic:  “How to Strategize the Cost Effectiveness of Your Firm’s Business Processes and Back Office Outsourcing Decisions and Maximize Cost Recovery.”

In my session, I will discuss the pros and cons of business process/back office outsourcing, incorporate cost recovery strategies based upon the results of the Mattern & Associates 2012 Cost Recovery Survey, and will drill down on these questions:

  • How are firms handling the decision to outsource business processes and the back office?
  • What best practices are brought to bear?
  • What is the proper and optimal structure to insure the recovery of the associated costs?
  • What are the realistic savings?

Subscribers to our email updates through the Mattern Minute were invited to receive one of limited complimentary registrations to the event.  Congratulations to our law firm colleagues at Dentons and Locke Lord LLP who were our recipients of this offer and will be attending the PwC event.

To learn more about the PwC Law Firm Services event, click here.  If you do not receive our Mattern Minute email updates and would like to sign up, please contact Lisa Schneider at

Hope to see you next week in New York.

Best Regards,

Rob Mattern