March Coffee Break: “How to Successfully Restructure Administrative Support Services”

One of the top 3 objectives for firms this year, industry-wide, is redesigning the support model for attorneys. A successful operation should be able to right task requests to the right resource and reduce the administrative burden on attorneys. 

Company President, Rob Mattern, and consultant, Ben Schmidt, JD, IGP, PMP discuss what it takes to ensure your admin support is significantly improved and how to tackle the challenges this change presents. Watch the webinar recording to see how firms are successfully restructuring administrative support services to get there. 

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