Mattern Stephen Cole to Speak at ILTACON 2017 in Las Vegas

Cole to present “Outsourcing: Is It the Right Long Term Strategy for your Firm?”

CHADDS FORD, PA – Aug 2, 2017 – Legal support services consulting firm Mattern, LLC announces Director of Client Technology and Strategy, Stephen Cole, will participate in an education panel at ILTACON 2017 August 13th-17th at Mandalay Bay in Las Vegas. Stephen will present  “Outsourcing: Is It the Right Long Term Strategy for your Firm?” outlining vetted strategies for outsourcing negotiations and how to ensure the success of the engagement on August 16th at 9:00 am.

ILTACON is a premier educational conference that provides a platform for law firm professionals to exchange ideas on industry trends, challenges and solutions through informative sessions and networking opportunities. Increasingly, firms are moving away from traditional strategies to enhance their overall efficiency while reducing costs to stay competitive. According to the 2016 Mattern Cost Recovery Survey, 70% of law firms outsource a portion of their back office and 45% are considering outsourcing some middle office function.  This trend is foreseen to grow and likewise so does the need for strategic outsourcing decisions.

On Wednesday, August 16th Stephen will be accompanied by Berys Amor, Director of Technology at Corrs Chambers Westgarth and Howard Phillips, Chief Information Officer at Elevate Services, for “Outsourcing: Is It the Right Long Term Strategy for your Firm?” at 9:00 am in Jasmine Room E, F. The trio will lead an invigorating discussion investigating the outsourcing decision making processes. Attendees will learn:

  • Key factors to consider with an outsourcing project
  • How to ensure quality will be maintained
  • Identifying how outsourcing affects the culture of the firm
  • Developing a list of things to consider for pulling an operation back in-house

Stephen states “Mattern is honored to have been selected to lead a session at ILTACON 2017. We have seen an increased interest in outsourcing as firms are acknowledging its effectiveness in reducing operational costs, improving efficiency and gaining expertise. It is important for firm leaders to enter an outsourcing engagement with the appropriate insight and knowledge to make an astute outsourcing decision that guarantees the improvement of their firm and we are happy to provide it.”

To read more about Stephen’s session at ILTACON 2017, click here.

About Stephen Cole

Stephen Cole is Director, Client Technology & Strategy at Mattern.  Cole has a successful track record with over twenty years of expertise in consulting for large law firms, extending from Litigation Support, Records & Information Management, Word Processing, Imaging, Cost Recovery to BPO and end-to-end eDiscovery services. Cole gained his experience both on the service provider and law firm sides including as the Vice President over the legal business unit at Pitney Bowes Management Services, a technology specialist at an AmLaw 50 firm, and most recently, a Regional Vice President of Ipro Tech, an advanced eDiscovery solution.

About Mattern

Mattern is the leader in legal business process consulting and cost recovery solutions. We provide law firms and legal departments with unbiased strategies for measurably improving the efficiency and cost-effectiveness of in-house and outsourced back and middle office services.  For more information on Mattern, visit, check out their blog, connect on LinkedIn and follow them on Twitter @MatternOfFact.  The company is based in Chadds Ford, Pennsylvania.


Patricia Ann Nagy
Proxy Public Relations LLC

61 Greenpoint Ave. Suite #615

Brooklyn, NY 11222

Download PDF