ALA Mississippi Chapter: “Changing Models to Optimize Administrative Support for a Hybrid Workforce”

The hybrid workforce has fundamentally changed law firm operations, and this includes changing how to best support attorneys who are working remotely.

Mattern focuses on the innovative new models law firms are deploying to optimize this support function and how to design new workflows to improve efficiency, expertise, and cost. These new models of administrative support often increase efficiencies by:

  • Centralizing the distribution of work based upon ability and availability of resources
  • Realigning administrative staff with current required skill sets and firm’s future business objectives
  • Improving overall end-user satisfaction

We’re pleased to let you know that the webinar is now available on demand! 

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