Winter 2019 Mattern Matters


Moving the Needle – the Evolution of Law Firm Operations

Here at Mattern, we continue to see the evolution of law firm back and middle office operations (and are fortunate to help lead the charge with many of our law firm clients). As such, numerous developments have occurred in the procurement of equipment and legal business services, and the various service delivery models (in-house, outsourced, hybrid, etc.) available to firms to address their growing needs of cost-effective innovation.

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Top Business and Financial Benefits of Information Governance

Information governance and the protection of corporate data are top concerns of General Counsels—and clients are now tying payment to compliance with outside counsel guidelines to ensure their standards are met. Improper information governance is costing firms protracted payment cycles, writes-offs – and in the worst cases, loss of clients.

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Am Law 100 Firm Achieves Compliance and Savings by Implementing Formal Information Governance Program

This Am Law 100 firm with over 900 attorneys and 27 offices coast to coast, recently made BTI’s Honor Roll as “Most Feared Law Firms in Litigation.” While all firms face a client-driven information governance mandate, this is even more true for a litigation firm that handles voluminous amounts of extremely sensitive client materials. Implementing an information governance program for both paper and electronic records, therefore, was both mission critical and a daunting task.

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8 Points to Demand From Your Off-Site-Records Vendor

We regularly help law firms negotiate advantageous terms from their off-site records storage vendor.

Not surprisingly, many contracts are worded to benefit the vendor, and law firms simply don’t have the record-storage industry expertise to know there’s opportunity in revising some of those terms.

Mattern & Associates Assists Am Law 100 Firm to Improve Outsourcing Efficiencies and Costs Through Closed RFP Process, Achieving 22% Savings

This AmLaw 100 firm based in Kansas City, Missouri has a nationwide practice with over 475 attorneys across all offices. In 2016, the firm sought the expertise of Mattern & Associates to assist with its traditional outsourcing needs. While the firm was satisfied with their current provider, they sought to improve terms and reduce costs.

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Am Law 200 Firm Leverages Technology & Equipment to Improve Workflow, Saves $1 Million over 5 Years

This 320 attorney, AmLaw 200, Kansas City-based firm was looking to implement changes in production workflow in order to maximize efficiencies and substantially reduce consumption and reliance on paper. With the expiration of its current Canon Multi-Function Device (MFD) fleet pending as well as an aging printer fleet, the firm’s operations and IT teams were seeking a comprehensive solution to meet the current and future needs of the firm.

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