Legal Management Magazine
By: Erin Brereton
Identifying and amending problems can mean the difference between your firm being profitable — or falling short of its goals.
Six years ago, the file-sharing process at Dorsey & Whitney LLP’s Palo Alto, California, office wasn’t as efficient as partner Terence M. Kelly would’ve liked it to be.
Clients had to wait for someone at the firm to pull a file, copy or scan it, and fax or email it, which sometimes proved problematic if the recipients’ server wouldn’t accept large files.
Because the firm caters to clients around the world, time difference was also an issue. Clients who requested an item outside of normal business hours had to wait until the office was open again to receive it. To provide easier access to information, the office decided to implement a simple cloudbased document storage system. Now, files can be retrieved and shared in a matter of minutes.
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